This rule will not apply if the booking is for the same club.
For example, if you booked a class at HarbourFront Centre which ends at 1pm, you will not be allowed to book another class starting at 1:30pm at Great World City.
If your second second class is also at HarbourFront Centre, your booking will be allowed.
When a vacancy is available, an email will be sent to all members on the same online waiting list for that class. This member(s) who acknowledges the email will be given a slot on a first-come, first-served basis.
No email will be send to inform members that the said vacancy has been taken up.
Online waiting list will expire 2 hours before class commences. After which members may want to join the Walk-in queue at the reception.
Class ticket can be printed at the reception if you have a valid class booking.
Class ticker can be printed at the reception 2.5 hours prior to the class commencement time.
Class ticket cannot be printed if a class has already commenced.
In the unfortunate event that you lose your class ticket, you can obtain reprint at the reception. Reprinted ticket will have "Reprint" indicated on the class ticket.
Please ensure that you have collected the right ticket displaying your name and class details, especially during peak hours.